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Cloud NortheastTravels · Est. in AssamPlan your trip
CN / TERMS

Last updated
28 July 2026

Terms & Conditions

These terms describe the basis on which Cloud Northeast Travels plans and coordinates vehicles, road journeys and related travel services.

01

Enquiries, quotes and confirmation

Website prices are starting references. A journey is not confirmed by submitting a form or sending an initial message.

A booking becomes confirmed only after the route, inclusions, price, payment schedule and availability are agreed in writing and any requested advance is received.

02

Pricing and inclusions

Your written quote will identify the vehicle or service, planned route and included costs. Unless specifically stated, prices may exclude accommodation, meals, entry fees, safari charges, ferry tickets, permits, guide services, parking, tolls and personal expenses.

Material changes to dates, route, passenger count, luggage or vehicle category may require a revised price.

03

Payment and cancellation

Payment milestones and accepted methods will be stated in the booking conversation or written confirmation. Do not make payment to an account that has not been verified through the official contact details.

Cancellation and refund terms depend on the booked vehicle, hotels and third-party services. The applicable conditions should be confirmed before paying an advance.

04

Road, weather and itinerary changes

Northeast India journeys can be affected by weather, landslides, snow, road works, local restrictions, strikes, permit controls, ferry schedules and other conditions outside the company’s control.

Cloud Northeast Travels may recommend or make reasonable changes to route, timing, vehicle, stop or overnight location where safety or practical delivery requires it. Additional services or distances requested by the traveller may add cost.

05

Traveller responsibilities

Travellers are responsible for:

  • Providing accurate names, dates, contact details and passenger information
  • Carrying valid identification and documents required for the journey
  • Disclosing mobility, health or luggage needs that materially affect planning
  • Following lawful safety instructions from drivers, authorities and service providers
  • Checking personal travel insurance and medical suitability for altitude or long roads
06

Third-party services

Hotels, activity operators, parks, ferries, permit authorities and other independent providers may apply their own rules and availability conditions.

Cloud Northeast Travels coordinates these services with care but cannot control every act, omission, closure or schedule change of an independent provider.

07

Vehicle use and conduct

Vehicles must not be used for unlawful activity, unsafe loading or travel beyond permitted roads. Smoking, damage, abusive conduct or instructions that place the driver or vehicle at risk may lead to refusal or termination of service.

Cleaning, repair, waiting or route-deviation costs caused by the travelling party may be charged where reasonable.

08

Questions about these terms

Ask for clarification before confirming a booking. Contact cloudnortheasttravels@gmail.com or 89741 11471 and refer to the relevant quote or journey dates.

Need a plain-language answer?

Talk to the travel desk.

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