Last updated
28 July 2026
This page explains what information may be handled when you contact Cloud Northeast Travels, how it is used to plan a journey, and the choices you retain.
When you prepare an enquiry, you may provide your name, phone number, email address, pickup location, destination, travel date, passenger count, vehicle preference and journey notes.
The website currently prepares this information as a WhatsApp draft in your browser. You decide whether to send it. The website itself does not store the completed form in a database.
Information you send may be used only for practical travel-related purposes, including:
When you contact the travel desk through WhatsApp, phone or email, the privacy practices of that communication provider also apply. Please review those services before sharing information you consider sensitive.
Do not send passport, identity, payment or medical documents through the website form. If a permit or booking later requires documents, the team will explain the appropriate channel and purpose.
After you confirm a journey, relevant details may be shared with people needed to deliver it—such as assigned drivers, accommodation providers, permit facilitators or activity operators.
Only the information reasonably needed for that service should be shared. Cloud Northeast Travels does not sell enquiry information.
Messages and booking records may be retained for customer service, operational, accounting or legal needs. Retention periods can vary depending on whether an enquiry becomes a confirmed booking.
You may ask what contact information is held, request a correction, or ask for deletion where no legal or operational reason requires continued retention.
Reasonable care is used when handling customer information, but no internet or messaging method can be guaranteed completely secure.
This policy may be updated as the website, enquiry process or legal requirements change. The date at the top of this document identifies the current version.
For a privacy question or request, contact cloudnortheasttravels@gmail.com or call 89741 11471. Please provide enough context for the team to identify the relevant conversation or booking.